For people paying on line the following applies:
- If cancellation take places within 24 hours of the event then we have the discretion to retain the payment. If extenuating circumstances a refund or partial will be applied if believed it is genuine.
- For individual cancellations 24 – 48 hours prior to the session same as above but at 50% cancellation fee or transfer to another date without penalty or future refund
- Any cancellations of groups 12 or more, no refunds will be given if made less than 72 hours before the event. They may be transferred to another date at the Directors discretion depending on the circumstances.
- Any group cancellations 3 – 7 days prior to the event will incur a 50% loss of deposit paid unless a transferred date has been agreed to by all parties.
- For full refunds – for individual bookings cancellations received prior to 3 days before the session